Currently, 40% of black professional engineers have attended or graduated from historically black colleges and universities. (HBCUs) So, why aren't more tech companies recruiting from this large source of talent.
Customers tell companies about their wants, needs, and frustrations on a daily basis - and at best it gets passed on as anecdotal information. UserChamp helps teams analyze and prioritize feature requests, as well as discover content gaps and user interface opportunities by analyzing customer support conversations.
RecruitMeasure is a applicant tracking system with built-in analytics. It helps companies to understand their recruitment process and includes feedback data on recruiting sources, applicant demographics, and hiring funnel.
TinyHelp provides a simple help widget that offers users a few help articles relevant to the page they are on. If they have other questions or need more help they can send an email immediately. Content is managed through a simple CMS with a built-in workflow to help continually improve help content based on what users are asking.